Help center
ESEN
Dashboard reference

Settings · controls and screen

Consult each Configuration field, button and tab, with system screenshots and explanation of their effects.

Reviewed October 23, 2026 · Customer guide

Guide to real screen

Navigation was checked and controls were checked against the panel code. Save, import, delete, and activate operations were not run on production data for this screenshot.

Actual panel display: Configuration. Hidden private fields.
Real screenshot · Settings · October 24, 2026. Fields and conversations hidden for privacy. Click to enlarge.

Control by control

Controls observed in Settings
ControlHow to useEffect
1SITIOselectChange the store or active site. Check this selector before saving, importing, or syncing.data entryLocated in the actual interface
2Notifications: 18 unreadbuttonOpens account context notices and its unread counter. A historical warning does not confirm a current failure.ReadingLocated in the actual interface
3inboxbuttonOpen the account’s messages and notifications inbox.NavigationLocated in the actual interface
4MY ACCOUNT ↗toOpen account, sites or subscription management; It is not the editor of the search engine.NavigationLocated in the actual interface
5Administration ↗toOpen global administration if your account has that permission. It should not be shared with a client without authorization.Browsing with permissionLocated in the actual interface
6Activate dark modebuttonToggle the visual theme and retain the browser preference. It does not modify content or commercial data.Local preferenceLocated in the actual interface
7PreviewbuttonOpen the associated site to check the published experience. It does not confirm that unsaved changes are published.NavigationLocated in the actual interface
8Company nametextName that identifies this registry or business. In rules and campaigns it is an administrative reference; in business data identifies the company.data entryLocated in the actual interface
9TelephonetelBusiness contact public telephone.data entryLocated in the actual interface
10WhatsApp (country code and number)telWhatsApp number with country code. Check that the link opens to the correct recipient.data entryLocated in the actual interface
11EmailemailPublic company contact email, not a password or API key.data entryLocated in the actual interface
12AddresstextPublic address of the business.data entryLocated in the actual interface
13Opening HourstextActual hours of operation. It does not guarantee immediate response from an advisor.data entryLocated in the actual interface
14Save company databuttonSubmit the form fields in this section. Review the data and context before confirming. A validation error requires correcting the fields; a conflict notice requires reloading.Persistent changeLocated; not run in production
15Language Spanish (Mexico) EnglishselectSupport language configured for the site.data entryLocated in the actual interface
16Published agentcheckboxActivates or deactivates the function indicated by the label. Check its status and save if the form requires it.Selection; requires saving according to the formLocated in the actual interface
17Save settingsbuttonSubmit the form fields in this section. Review the data and context before confirming. A validation error requires correcting the fields; a conflict notice requires reloading.Persistent changeLocated; not run in production

Steps

  1. Select the correct store or site in the header.
  2. Locate the control by its label in the capture and in the table.
  3. Check if its effect is read, local selection or persistent change before using it.

Before changing data

Check permissions and context. A snapshot documents the observed interface, it does not guarantee that all states, plans or integrations have the same controls. Hidden fields protect real data; They are not example information.

After using a control

In a save, review the confirmation and consult the data again. In a sync, it checks for completion and a sample of the result. Don’t interpret opening a form or copying code as a completed post.

How to verify it worked

The control produces the documented effect and preserves the correct context data and constraints.