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Dashboard reference

Chat bubble · controls and screen

See each field, button and tab of Chat Balloon, with screenshots of the system and explanation of their effects.

Reviewed October 23, 2026 · Customer guide

Guide to real screen

Navigation was checked and controls were checked against the panel code. Save, import, delete, and activate operations were not run on production data for this screenshot.

Actual panel display: Chat balloon. Hidden private fields.
Actual Shot · Chat Balloon · 24 October 2026. Fields and conversations hidden for privacy. Click to enlarge.

Control by control

Controls observed in Chat Balloon
ControlHow to useEffect
1SITIOselectChange the store or active site. Check this selector before saving, importing, or syncing.data entryLocated in the actual interface
2Notifications: 18 unreadbuttonOpens account context notices and its unread counter. A historical warning does not confirm a current failure.ReadingLocated in the actual interface
3inboxbuttonOpen the account’s messages and notifications inbox.NavigationLocated in the actual interface
4MY ACCOUNT ↗toOpen account, sites or subscription management; It is not the editor of the search engine.NavigationLocated in the actual interface
5Administration ↗toOpen global administration if your account has that permission. It should not be shared with a client without authorization.Browsing with permissionLocated in the actual interface
6Activate dark modebuttonToggle the visual theme and retain the browser preference. It does not modify content or commercial data.Local preferenceLocated in the actual interface
7PreviewbuttonOpen the associated site to check the published experience. It does not confirm that unsaved changes are published.NavigationLocated in the actual interface
8Globe type Capsule with text Circle Rounded box Minimalist Animated star Premium Purchasing Agent Premium Professional Agent Premium Technical Agent Premium AgentselectGlobe style. Some options require premium capacity; knowledge does not change.data entryLocated in the actual interface
9Animated star Mascot that floats, vibrates and releases sparklesbuttonSelect the visual asset for the preview. Review the premium conditions and save the form to apply when applicable.Visual selectionLocated in the actual interface
10Shopping Agent Commercial Mascot with Five ExpressionsbuttonSelect the visual asset for the preview. Review the premium conditions and save the form to apply when applicable.Visual selectionLocated in the actual interface
11Professional Agent Executive Advisor with five expressionsbuttonSelect the visual asset for the preview. Review the premium conditions and save the form to apply when applicable.Visual selectionLocated in the actual interface
12Service Specialist Technical Agent with five expressionsbuttonSelect the visual asset for the preview. Review the premium conditions and save the form to apply when applicable.Visual selectionLocated in the actual interface
13Agent Offers Magnifying glass and discount always visiblebuttonSelect the visual asset for the preview. Review the premium conditions and save the form to apply when applicable.Visual selectionLocated in the actual interface
14Real Estate Agent House and keys with five expressionsbuttonSelect the visual asset for the preview. Review the premium conditions and save the form to apply when applicable.Visual selectionLocated in the actual interface
15Screen side Right LeftselectPosition of the element in its context. In the balloon select left or right; in a campaign indicates requested location.data entryLocated in the actual interface
16verticalOffsetrangeVertical separation of the balloon from the edge, in pixels. Avoid covering cart or controls.data entryLocated in the actual interface
17balloon textfieldText that invites you to open the chat. Keep it short.data entryLocated in the actual interface
18Current logo or avatarurlAssistant visual resource. It is not equivalent to a source of knowledge.data entryLocated in the actual interface
19Upload your own logo Choose PNG, JPG or WebP image · maximum 4 MB. It will automatically adjust to classic styles.filesSelect your own image supported by the panel. Check the indicated format and limit before uploading.data entryLocated in the actual interface
20Agente IAbuttonSelect the visual asset for the preview. Review the premium conditions and save the form to apply when applicable.Visual selectionLocated in the actual interface
21LogobuttonSelect the visual asset for the preview. Review the premium conditions and save the form to apply when applicable.Visual selectionLocated in the actual interface
22Save balloonbuttonSubmit the form fields in this section. Review the data and context before confirming. A validation error requires correcting the fields; a conflict notice requires reloading.Persistent changeLocated; not run in production
23Chat balloon previewbuttonDisplays the selected balloon layout within the panel. It is used to check appearance; it doesn’t post changes or open a real conversation.PreviewLocated in the actual interface

Steps

  1. Select the correct store or site in the header.
  2. Locate the control by its label in the capture and in the table.
  3. Check if its effect is read, local selection or persistent change before using it.

Before changing data

Check permissions and context. A snapshot documents the observed interface, it does not guarantee that all states, plans or integrations have the same controls. Hidden fields protect real data; They are not example information.

After using a control

In a save, review the confirmation and consult the data again. In a sync, it checks for completion and a sample of the result. Don’t interpret opening a form or copying code as a completed post.

How to verify it worked

The control produces the documented effect and preserves the correct context data and constraints.